Box FAQ

I noticed that IMSS offers Box and OneDrive for Business which seem like similar services. What's the difference?

What happens to my Box account after leaving Caltech?

  • Students: Upon leaving, students will be able to keep their 50GB Box account
  • Staff: Users will have a grace period to transfer files to a personal Box account

How can I get unlimited Box storage space?

  • Faculty and Staff are eligible for unlimited storage. By default, Box storage is 50GB. To request unlimited storage, please submit a request to https://help.caltech.edu (request type IMSS > Data Storage & Backup > Request Additional File Storage > Box).
  • Students are ineligible for unlimited storage

What file types are supported by Box's Content Preview?

Which File Types Are Ignored Or Blocked In Box Sync?

Where can I get training and support?