Focused Email

Microsoft recently announced that Clutter will soon be replaced with Focused Inbox. Microsoft has not yet released and end of life date for Clutter, but we will keep you updated on any changes. Below is more information on Focused email and what it means to you if you are using Clutter.

What is Focused Inbox?
Focused Inbox separates your inbox into two tabs - Focused and Other. Your most important emails are on the Focused tab while the rest remain easily accessible - but out of the way-on the Other tab. You will be informed about email flowing to Other, and you can switch between tabs at any time to take a quick look.

How does Focused Inbox work?
Focused Inbox works with you to prioritize what's most important. What lands in Focused Inbox is based on content of the email (e.g. newsletters, machine-generated email, and so on) and who you interact with most often. If you need to fine-tune your Focused Inbox, Move to Focused and Move to Other options are available to do that. 

What if I am already using Clutter?
Once Clutter becomes end of life, January 31, 2020, Clutter will stop working. Your Clutter folder will remain in place and will contain all the email that was previously moved to it. However, new email will no longer be placed in Clutter.

How can I prepare?
Focused Inbox requires Outlook 2016 via Office 365 subscription. You can prepare by updating your version of Office to 2016, if needed. You can download Office 2016 from

Where can I learn more about Focused Inbox?
Please visit Microsoft's Focused Inbox for Outlook page, for more information. They have a list of FAQs including:

  • Why don't I see Focused Inbox in my Outlook?
  • How does Focused Inbox work with Clutter?
  • Can I keep using Clutter instead of Focused Inbox?
  • If I turned off Clutter, will I still be able to try Focused Inbox?
  • Does Focused Inbox organize all the mail in my inbos as soon as I turn it on?
  • I'm using Focused Inbox already on Outlook for iOS or Android. Does anything change for me?