Chief Information Officer

Jin Chang


IMSS' computing mission is to support Caltech by providing robust, efficient and secure computing services in a customer-oriented and collaborative environment.

IMSS applies advanced technologies to create effective solutions, which meet the evolving needs of Caltech's research, academic, and administrative communities.

In service of this mission, IMSS cultivates and supports a talented workforce in a culture of mutual respect and professionalism.


Information Management Systems & Services (IMSS) provides the talent, tools, and infrastructure that support Caltech’s research and education mission with the freedom and flexibility to pursue innovative paths of inquiry and discovery.

There are several focus areas in the IMSS strategic plan that we are currently working on. First, by providing high performance computing resources and high bandwidth networks that connect the various campus research laboratories, we will establish the role of computing at Caltech as a core enabler of science. We also need to provide robust computing solutions that support and improve efficiencies in the various administrative processes in HR, Finance, Directed Research, Facilities, and Development.

Most of our users have come to expect computing services that parallel current online services such as Google and Facebook, and we need to be able to provide services that can meet their expectations. At the same time, with increasingly emerging and growing cyber security threats, we also need to protect our sensitive information. While all of these drivers are extremely important to address, we do recognize that there are significant budgetary and resource limitations, which further accentuates our need to plan and invest strategically.

The computing strategic plan will communicate a unified vision of what IMSS strives to achieve organizationally over the next five years, and define a roadmap as to how we will get there. The plan will also provide a guide for making tactical decisions to accomplish our goals and objectives. Lastly, it will provide transparency regarding the overall plan and priorities.

As a part of our strategic plan, we are currently managing more than 120 computing projects in our project portfolio.


Prior to joining Caltech, Chang served as deputy CIO at Fermi National Accelerator Laboratory (Fermilab) and was CIO for the New York City Department of Environmental Protection. He started his career as a member of the technical staff at AT&T Bell Laboratory and earned his bachelor's and master's degrees in computer science from University of Southern California.

Credit: Caltech News