Service Details & Pricing

Cost -$600/year per computer ($50/month per computer)

Desktop Support -Included in annual cost. Normal hours of support are M-F, 8AM-5PM, except campus holidays. Off-hours support is provided on a best efforts basis.

Automated System Deployment & Patch Management - We use a standard OS image based on Windows 7 Enterprise Edition 64-bit SP1. We also deploy necessary patches/updates, usually on a monthly basis.

Data Backups (Server Data) - Server data is backed up nightly and moved to a secure, off-site location weekly. Four weeks of backups are kept offsite. Data stored on desktops is not backed up.

Software Installations - We manage all work-related software installations.

Other Notes - For security purposes, Managed Computing users are not provided with local administrative control of their PCs.