DUO Two-Factor Authentication

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Request Duo

Please submit a request for Duo to https://help.caltech.edu, request type IMSS > Information Security > Duo Request.

If you opted for the YubiKey: 

  1. Pick up your YubiKey from the Help Desk in 204 Central Engineering Services
  2. Plug in the YubiKey into your USB port
  3. When prompted, press the button on the YubiKey to verify your identity

If you opted for the Duo app: 

  1. From your smartphone, download the Duo Mobile app
  2. Once your request is processed, you will receive a text message to activate the app:
  3. Click the link to open the Duo Mobile app, which will automatically set up the Caltech profile:



DUO Two-Factor Authentication