Updated (10/15/2014 2:45PM): VPN connectivity issues have been resolved and the service is operating normally. We will continue to monitor the system until we are confident that it is stable. If you encounter any issues using VPN, please send an email to firstname.lastname@example.org.
(10/15/2014): IMSS is still working on the Caltech VPN connectivity issues that began Monday, October 13th. We apologize for the convenience as we continue to resolve the issues.
Original post (10/13/2014): VPN is currently experiencing connectivity issues. Some users have reported dropped connections. For others, the VPN client appears to stay connected, but when trying to access Caltech resources (e.g. access.caltech), the service is not accessible. We are working on resolving the issue and appreciate your patience.