Retirees

Transitioning to a Retiree Account

Employees who officially retire from Caltech (shown by their having a valid Caltech ID card that lists them as a "Retiree" and their HR record also shows the person as a retiree) may retain their access.caltech account and associated email address indefinitely (Upon request by the employee before they leave Caltech). If this applies to you, please contact us at http://help.caltech.edu (request type IMSS > Accounts > Account Reclassification) and we will make a note of your new status.

Retiree IMSS Benefits:

• Email & Calendar:
  • Keep your Caltech email account (50GB)
  • Access your email from anywhere via Outlook Online https://outlook.office.com
  • Configure email on your mobile device or desktop using the email configuration guides. NOTE: These applications are not provided by IMSS, you must acquire them on your own.
• Microsoft Office Software (Word, Excel, Outlook, PowerPoint):
  • Retirees will be assigned A1 licenses, granting access to Office Online Only https://portal.office.com
  • To access the computer applications, you can purchase your own copy of Microsoft Office.

NOTE: Retirees are only granted access to email. Access to other applications and systems like Box and Zoom will be discontinued when a person's status changes to retiree.

For a list of other retiree benefits, please visit the HR website.

Help Desk Contact Information

Phone: 626.395.3500
Email: help@caltech.edu
Remote Help: TeamViewer
In-Person: 367 S. Holliston Avenue
Room 204 (Bldg. 85)
Hours: Monday - Friday, 8AM - 5PM