Wired Network
Wired network access is available throughout campus buildings.
Support Instructions
For assistance, contact the Help Desk
- Phone: 626-395-3500
- email: help@caltech.edu
- https://help.caltech.edu, request type IMSS > Network, Wireless & Remote Access > Cannot connect to > Wired
Please provide the following information:
- Exact location
- Computer's operating system
- Computer's MAC Address
- Whether you are using DHCP or a Static IP Address
- The IP address you are using
- Any troubleshooting attempts and details
Eligibility
| Service | Eligibility | Costs |
|---|---|---|
| Wired Network | All | Free |