Message Tagging
The Mail Protection Gateway also provides optional message tagging. Some messages in your Inbox may now be flagged with the following categories in the Subject of the message:
- [BULK]
- [MARKETING]
- [SOCIAL NETWORK]
- [SUSPICIOUS MESSAGE]
These are some examples of what these messages Subject headings look like:
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You can create "Rules" to have these messages go into different subfolders in your Inbox. Here are the steps:
- Right click on one of the messages with the special heading. For example [MARKETING].
- Select Create rule...
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- In the New inbox rule window, delete the first two conditions, by clicking on the X on the left
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- You should only have a condition : It includes these words in the subject...
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- Click on the [MARKETING] subject in red (highlighed in the image)
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- Using the pencil edit feature, update the phrase to only read [MARKETING]. Click Ok
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- In the Do all of the following section, leave the option to Move the message to folder...
- Click Select one...
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- Right-click on your Inbox and select Create new subfolder
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- Give your folder a name, select that folder (e.g. Marketing) and click Ok
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- Verify your Inbox rule settings and click Ok
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- New emails with the flag [MARKETING] in the Subject, will be moved to the specified folder (Inbox > Marketing).
You can repeat these instructions for any of the other flags: [BULK], [SOCIAL NETWORK], [SUSPICIOUS MESSAGE]
Removing Message Tagging from the Subject Line
If you would like to remove these tags from your Subject lines, please submit a ticket via https://help.caltech.edu (request type: IMSS > Email & Calendar > Mail Protection Gateway).
- [BULK]
- [MARKETING]
- [SOCIAL NETWORK]
- [SUSPICIOUS MESSAGE]
Please note, that we will NOT be able to remove protection tags such as:
- [Possible Phish Message]
- [Possible Malware Message]